In my early copywriting and public relations days, I was lucky to have some good bosses. Go and look at my resume, and you’ll see the companies I’ve worked for who gave me good bosses. They’re the ones who gave me the freedom to be creative and offer new, big ideas.
I was also lucky to have some really, REALLY bad bosses. Those you won’t find on my resume. I’m not just talking about people who didn’t understand creative work or who were just trying to put their mark on everything I did, I’m talking about some true knobs of epic proportions. Bosses who offered clients crappy work day-in and day-out. Bosses who said one thing and really meant another. Bosses who berated you in front of clients because your ideas were not what they thought the client wanted to hear.
They know who they are. They read this blog. Welcome back, by the way.
What, me? Smug, you say? Never. Actually, I’d like to take this opportunity to thank these less-than-desireable leaders for teaching me how NOT to do business. During my time at these companies, I sat in meetings where my bosses would NEVER offer new and big ideas. Nothing fresh, nothing outrageous, nothing out of the box. Everything they did lacked courage and creativity. It oozed of complacency and the status quo.
As for me, I just sat back taking notes in those meetings. Notes about what NOT to do, how NOT to act, and how NOT to ever, EVER be like these people, ever.
All the jobs I’ve hated, I’ve learned from. Successful people will tell you that learning happens more when you fail, than when you succeed. While, in hindsight, I wouldn’t call working for Knobs, Inc. et al a failure, in the beginning of these jobs, I was certain I was a failure by going against the company grain, offering fresh ideas, and not settling for the obvious solutions. The truth is, I was learning some of the greatest business lessons of my life.
My lesson today for you is to always fail forward. That means that every time you feel like you’re failing, look for the lesson. It’s there. All the time. When you’ve found it, you’ve advanced. At one ad agency back in Connecticut, I was to come up with some ‘fresh’ radio spots for a client. So that’s what I did. The result - five spots my boss HATED. He wouldn’t even show them to the client. He swore at me, threatened me and then threw my spots in the trash.
Was that a failure? Maybe at the time. Today, those five spots have brought me more freelance copywriting work than I could have ever imagined at the time.
I failed forward. You will too.